Loftium will automatically pre-approve all guests who:
- Meet Airbnb requirements (phone, email and payment verified)
- Agree to your House Rules & Expectations
- Acknowledge that Airbnb homes can be different from hotels
Manual pre-approval may be required if guests haven't yet certified that they agree to your house rules. This typically happens because they'd like to ask you a question about your home first before agreeing to them.
If a guest has a question about your no-smoking rule, they may send you a message to ask if it's OK, and will not be automatically pre-approved! You'll have to review their message and manually approve or decline the reservation. (Psst, no smoking is allowed at any Loftium! ðŸš)
This doesn't mean that you won't have questions about rules and the property if a guest is pre-approved automatically, though. Be sure to check the initial messages your guests send to make sure requests for more info aren't going unanswered!
That way, you can withdraw the pre-approval or ask the guest to cancel if they've booked under the assumption they can bend your rules (like bringing guests beyond your max capacity).
Manual pre-approval may also be required if a guest changes reservations details like the number of guests or dates.