First, this is super, super rare! If your guest is threatening to leave you a negative review or you feel like they may be implying to do so unless you refund or pay them, Airbnb may consider this extortion.

Reach out to Airbnb Customer Support immediately and let them know your guest may be asking for money in exchange for a good review. Ask that they block this guest from leaving you a review in accordance with their Extortion Policy.

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