Normal wear and tear is the expected decline in the condition of a property due to normal everyday use. It is deterioration that occurs in the course of living in a property and not caused by abuse or neglect or related to items a tenant brings into the home (installing shelving or picture hanging etc).

Using carpet as an example:

Normal wear and tear - carpet worn down at the entry from day to day foot traffic

Deduction- carpet contains rips, tears, stains or smells from abuse or neglect

How are security deposits assessed and processed?

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