We know that COVID-19 has presented unforeseen challenges to so many - and we're really sorry if you are facing unexpected hardships. We completely understand and want to do what we can to work with you through this.

We are working hard to offer extra flexibility during this crisis, including:

  • Accepting credit card payments: you can now pay directly via credit card in your payments dashboard.
  • Splitting payments between household members: you can now submit partial payments via credit card in your dashboard.

Note: Credit Card Payments have a fee of 30c + 2.9% of the transaction cost.

If you need to request a payment plan, let us know by contacting us through the chat window in the bottom right corner of your screen.

Thank you for starting this conversation with us, and we look forward to finding a solution together.

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